The Tuition Sight

Refund & Cancellation Policy

Last updated: 22 October 2026

1. Cancelling a monthly debit order

Send us an email or WhatsApp message asking to cancel. We'll stop future debit orders within 2 business days. Your advert stays live until the end of the month you've already paid for. No cancellation fee is charged.

2. Cancelling a once-off (full-term) payment

  • Within 7 days of payment: full refund, as long as your advert hasn't gone live.
  • After your advert is live: we refund the full months not yet started, less any bank or PayFast fees that can't be recovered.

3. When we remove an advert

If we remove an advert because it breaks our Terms & Conditions, no refund is due. If we close the service or remove an advert for any other reason, we refund the unused full months.

4. Payment errors

If you were charged twice or charged the wrong amount, contact us and we'll refund the difference in full.

5. How refunds are paid

Refunds go back to the card or account you paid with, through PayFast, usually within 7–10 business days.

6. Contact

See also: Terms & Conditions · Privacy Policy · Refund & Cancellation Policy